Every day help for our customers

If you have a question that is not covered in this area, please contact the team at delicious@tasteoflux.com

Please allow 72 hours for our team to respond. You can also get hold of us via :

  • instagram
  • facebook
  • our partner company, Rhubarbar Events
What services do you provide and who do you work with?

Brilliant question! We offer a range of services through our website including luxury gifting products, hampers and gift baskets and graze tables and graze boxes. 

As well as this, we work closely with Rhubarbar Events to provide you with a cocktail delivery service and to help promote a mobile bar, bartender hire and catering service around the U.K.

  • We have a range of payment options available including cash on collection for Nottingham deliveries (upon authorisation)
  • credit card
  • debit card
  • Unfortunately, we cannot accept returns for food and rink items, 
  • If your item is faulty or damaged, please contact the team to discuss your order.
  • If your item is non-perishable, please contact the team to discuss a return of your item and the reasoning behind your desire to return the item or product.
  • Yes! Keep an eye out on our social media posts for discounts and promotional codes
  • There may also be some discounts and promotional codes at our partner website Rhubarbar Events – www.rhubarbar.com
  • Simply enter your discount or promotional code at the check out where it asks for your code reference.
  • Check individual promotions and discount offers as they may all be slightly different
  • Your voucher or e gift should have an expiry date. If not, it will be 2 years after the purchase date unless otherwise stated.
  • If unsure, please contact the team who can help you.
  • We work with a variety of couriers to ensure your orders get to you on time. When possible, we can provide tracking references for your order. 
  • All Nottingham orders are delivered by our own couriers. Please get in touch with us so we can track your order from our warehouse directly.
  • If you have not received your order within a week of placing it, please contact the team so we can help track the order.
  • We only exchange credit for faulty goods or damaged items.
  • We do not offer refunds for food or drink related items when consumed. It is the customers responsibility to read the ingredient list of the freshly made items. Please read the labels carefully. Our warehouse operates with allergens including nut products.
  • If in doubt, contact our team and our customer service manager can help with your enquiry.
  • Yes! We do indeed, simply request a vegan or vegetarian selection with your booking.
  • If you have a booking and would like a mix of meat, veggie and veqan, please be specific with your order and inform the team as soon as possible to ensure everyone is catered for.
  • For all dietary requirements and restrictions, please ensure you speak with our catering team when making a booking.
  • We recoomend consuming your cocktails within 7 days or 3-5 if they are milk based.
  • Milk based drinks should be kept in the fridge. 
  • Once opened, if not consumed, your cocktail should be placed in the fridge and consumed within 2 days or 1 day if it contains milk.
  • Depending on the amount of people your grazing selection is for, we may require 1 hour to 3 hours to set up and prep.
  • If a bar and alcohol are involved, this time may vary.
  • Depending on the amount of people your grazing selection is for, we may require 1 hour to 3 hours to set up and prep.
  • If a bar and alcohol are involved, this time may vary.

We offer two different tablescapes.

  1. Our Free Flowing Graze is set up on a table you provide and laid out on one level.  This is to include :
    Mozzarella with tomato and basil skewers, cheese board (including vegan cheese, brie, smoked cheese, mild white, baked white with cranberries and stilton blue), pork pies, charcuterie (including duck and orange terrine, salami, pastrami, pate, chorizo, biltong, pork scratching and crispy batter), bread selection (including olive focaccia, tomato and basil bites, croissants, sea salt and rosemary cheese straws, salted pretzels, vegan pumpkin crackers, basil and cheese focaccia, barbeque popped corn, salted popped corn, sandwich selection, cheese poppers) hummus and dips, fruit and veg selection with strawberries, vegetable crisps, grapes, cucumber, olives, tomatoes, mini pickles, carrots and more
    The sweet treats include treacle tart, lemon curd tart, chocolate fudge cake, fruit cake, chocolate and strawberry muffins, vegan flapjacks with a selection of chocolate chip, yoghurt dipped, dark chocolate, fruit and seeds, brandy snaps with dark chocolate, macaroons, caramel tart, almond tart, strawberry and chocolate bites, chocolate eclairs, vegan strawberry cheesecake, hazelnut puffs, chocolate shot glasses with chocolate and strawberries, freshly popped vegan toffee popcorn….

Every Grazing experience is meant to be unique. Part of the experience is to be wowed at your uniquely designed table.
If there is something you would like specifically please let us know and we can work together to make sure your table is what you’re looking for.

Feel free to contact us directly at delicious@tasteoflux.com or if you would like a package with alcohol, contact our partners are Rhubarbar Events at info@rhubarbar.com

All boards and boxes are custom-made to order. We use seasonal ingredients, but you can choose to add meats, cheeses, produce, and substitutions for any allergies. Just choose the options given that suit your order best and let us know anything else in the notes section when placing an order. 

Currently, we deliver across Nottinghamshire, Derbyshire and Leicestershire. If you are enquiring from further afield, please get in contact to see if we can help. 

We prefer if you make arrangements to have someone to receive the board. If that is not possible we will leave it at your doorstep but do not recommend the board sitting out for long and do not take responsibility the quality diminishing if left outside to the elements. It will be covered and we will try to leave it in the safest place.

Yes! Taste of Lux and Rhubarbar Events have boards, boxes, and grazing tables for any event. Contact us for more information on sizing and availability for your event. 

Yes! We cater and deliver to corporate businesses and events. We also cater covid friendly corporate events as well! Contact us for more information on sizing and availability for your event. 

You are able to choose a delivery date 14 days prior. However, we suggest booking as soon as possible for larger events and orders as we book up quickly.  

If your request is under the 14 days, please contact us directly at delicious@tasteoflux.com to see if we, or our partners ar Rhubarbar Events can help.